Acceptance of the Terms
By registering an account with Gambiva Casino and using our services, you acknowledge that you have read, understand, and agree to be bound by these Terms & Conditions.
Eligibility Requirements
You must be at least 18 years old to use our services. You must also meet all applicable laws, regulations, and requirements governing gaming and financial transactions in your jurisdiction.
Minimum Age Requirements
The minimum age requirement for using our services is 18 years old, or the age of majority in your jurisdiction. If you are under this age, please do not register an account with us.
Geographic Restrictions
We reserve the right to restrict access to our services from certain countries or regions. If we restrict access from your location, you will be notified during the registration process.
Account Registration Rules
To register an account with Gambiva Casino, you must provide accurate and complete information about yourself, including your name, address, email, phone number, and date of birth. You are responsible for maintaining the accuracy and completeness of this information.
One-Account-Per-User Policy
Each user is entitled to only one account on our platform. We reserve the right to suspend or close any accounts we suspect are being used in breach of this policy.
Identity Verification and KYC
We may require you to provide proof of identity and age as a condition of using our services. This includes, but is not limited to, providing copies of government-issued ID, utility bills, and other documents as requested by us.
Account Accuracy Obligations
You are responsible for maintaining the accuracy and completeness of your account information, including any changes to your address or contact details.
Account Security Responsibilities
You are responsible for protecting your account credentials from unauthorized access. You must not share these with anyone else and should change them regularly if you suspect they have been compromised.
Login Credentials and Password Protection
You are solely responsible for the security of your account, including maintaining secure passwords, changing them regularly, and notifying us promptly in case of suspected unauthorized access.
Restricted Behaviour and Prohibited Activities
We reserve the right to suspend or close any accounts that we believe may be involved in fraudulent activity, money laundering, or other prohibited activities. This includes but is not limited to:
Bonus and Promotion Rules
All bonuses and promotions offered on our platform are subject to the following rules:
Wagering and Gameplay Conditions
All gameplay on our platform is subject to the following conditions:
Bonus Abuse Prevention
We reserve the right to prevent and reverse bonuses awarded if we suspect you are using unfair strategies to exploit them. This includes but is not limited to:
Deposits and Withdrawals
All deposits must be made in accordance with applicable laws, regulations, and requirements governing gaming transactions.
Verification Before Withdrawals
We may require you to provide proof of identity, age, and/or source of funds before we can process any withdrawals. We also reserve the right to request additional documentation to verify your account details.
Processing and Review Procedures
All withdrawal requests will be processed within a reasonable time frame after verification, according to our published payout schedules. Processing times may vary depending on the method used for deposits and withdrawals.
Responsible Gambling Expectations
We expect all users to exercise responsible gaming habits when using our services. We encourage you to use any tools we provide if needed to manage your gaming activity.
Self-Exclusion and Account Restrictions
If you need a break from gaming, please contact us using the contact details below. Alternatively, for UK users only, you can register with GAMSTOP, which will prevent all operators subject to the relevant laws of England and Wales from accepting your accounts.
Game Fairness and RNG Systems
We utilize an independently certified Random Number Generator (RNG) system that ensures fair outcomes in our games. Our RNGs have been audited by independent third-party testing agencies.
Technical Interruptions or Voided Gameplay
In the event of technical difficulties, you may be offered a refund for any losses incurred during this time, at our discretion. Any gameplay terminated due to a malfunction will not count towards your progress in applicable games.
Suspension or Closure of Accounts
We reserve the right to suspend or close your account(s) if we believe they have been used in breach of these Terms and Conditions. We may also do so without giving notice, for example in case of an emergency or potential risk to our system security.
Intellectual Property and Platform Ownership
Our platform is owned and operated by Gambiva Casino, or its affiliated companies as applicable. You agree not to copy or reproduce any material from the site without permission.
Limitation of Liability
We are liable only for direct losses up to £10 per account in respect of gaming transactions. We are not responsible for indirect, special, punitive, incidental, consequential or exemplary damages arising out of these Terms and Conditions.
Modification of Terms
We reserve the right to modify or terminate this agreement at any time. Any changes will be published in advance as required by applicable laws where relevant.
Contact or Support Guidance
If you need help with an account issue, bonus question or have a complaint about your experience please contact us using our support system available within our website and accessible through the live chat functionality during all reasonable hours.
Note. This text is provided for illustrative purposes only and should not be considered as a full set of Terms & Conditions.
